Refund and Cancellation Policy

Cancellation & Refund Policy – Makeurtour

At Makeurtour, we understand that travel plans can change due to unforeseen circumstances. This Cancellation & Refund Policy explains how cancellations and refund requests are managed when you book tours, travel packages, and services through our website https://makeurtour.com/. Makeurtour

1. Cancellation by Customer

1.1 How to Cancel:
To cancel a booking, you must contact us in writing via email or through the contact form on our Website. Please provide your booking details so we can locate your reservation quickly. MakeurTour

1.2 Cancellation Time Frames & Charges:

• More than 30 days before travel date: You are eligible for a full refund of the amount paid, minus non‑refundable charges (if any).
• 15–30 days before travel date: A 50% refund of the trip cost will be provided, after deducting any non‑refundable supplier charges.
• Less than 15 days before travel date: No refund will be issued. This is to cover advance supplier costs and trip preparations.

2. Cancellation by Makeurtour

2.1 Unforeseen Changes:
Makeurtour reserves the right to cancel or alter a tour or travel arrangement when affected by circumstances beyond our control (e.g., natural disasters, government restrictions, supplier cancellations). In such cases:

• You will be notified as soon as possible.
• You will be offered a full refund of any amount paid, or the option to transfer your booking to another date or tour (where available). MakeurTour

2.2 Minimum Booking Requirements:
Some tours require a minimum number of travelers. If this minimum is not met, we may cancel the trip and offer you a refund or the option to reschedule.

3. Refund Process

3.1 Processing Time:
Refunds will be processed within 10–15 business days after confirmation of your cancellation request.

3.2 Refund Method:
Refunds are issued using the same payment method used at the time of booking, unless otherwise agreed with Makeurtour.

3.3 Bank or Payment Charges:
Any bank fees, payment gateway charges, or transaction costs associated with refunds may be deducted from the refund amount.

4. Non‑Refundable Items

Certain items may be non‑refundable, including but not limited to:

• Visa fees or processing fees
• Flight tickets that are marked non‑refundable by the airline
• Hotel reservations with non‑refundable policies
• Insurance premiums
• Any third‑party charges once the service has been confirmed by the supplier

This is because these charges are beyond Makeurtour’s control and are governed by external supplier policies. MakeurTour

5. Changes to Bookings

If you need to change your travel dates, number of travelers, or specific services, please contact us as soon as possible. Changes are subject to availability and any price differences or change fees may apply.

6. Special Circumstances

• In the event of medical emergencies or government travel restrictions, we recommend having comprehensive travel insurance. Any insurance claims should be made directly with your insurance provider.
• Makeurtour may require supporting documentation for exceptional refund requests.

7. Contact Us

For cancellation requests, changes, or refund inquiries, please contact:

📧 Email: info@makeurtour.com
📞 Phone: +91 97111 44133
📍 Website: https://makeurtour.com/